Home/Privacy, ReTURN & Cancellation Policies
Privacy,Return & Cancellation Policies
SACRED STONE COLLECTIONS do not sell, trade, loan or give any personal information to any 2nd, 3rd or more persons. We respect the privacy of all our customers and will never allow anyone else to attempt to obtain your information for whatever reasons. We will notify you if anyone does attempt to obtain your information.
In the case of computer breach or financial institution breach, we will notify you immediately, as we are not responsible for computer hackers or financial institutional breaches.
Return and Refund Policy
Refunds are accepted with some products within 7 days notice via email. Anything over 7 days are NON-REFUNDABLE. Because we deal in crystals, people choose crystals by choice so it is important to be sure about your selection. We ensure our packages are protected and your crystals are safely wrapped before shipping Priority Mail.
With the Sacred Crystal Eggs, due to sanitary reasons, our general refund policy is no refunds nor exchanges, so please choose wisely. We carefully,inspect all eggs for chips and cracks, before chakra attunement and placing in its own bag/box. However, we want you to be in harmony with your purchase, email us so we can work things out.
Customers Inside and Outside of the US
Before purchasing, please send email of your interest, so we can give you the correct shipping prices for your country. Please note if you purchase first then want to cancel order, you will receive refund minus the financial institutional fees that our company incurred.
Cancellations are required 48 hour notice to receive refund minus fees. Contact us directly for more information.
Payment and Shipping
We accept PayPal and major credit cards. We ship within 24-48 hours of payment. Orders outside of the US will have an additional shipping fee sent to reflect the current cost to ship to your country. We will email you directly to discuss options and costs.
Secure Ordering and Payment Options
Securely shop and pay online at the speed of want with PayPal.
You don’t have to enter card numbers or personal information to make an online payment. With just an email address and password, you can securely check out. We also have Stripe Authroize.net merchant account that accepts Visa, Mastercard, Discover and other major credit cards.